Refund Policy

At OpticMate, we are committed to customer satisfaction. Our refund policy is designed to be transparent and fair.

Monthly Subscriptions: If you are not satisfied with our service, you can cancel your monthly subscription at any time. We do not offer prorated refunds for partial months. Your access will continue until the end of your current billing cycle.

Annual Subscriptions: For annual subscriptions, you may request a refund within the first 30 days of your purchase. After 30 days, we do not offer refunds for annual plans, but you can cancel at any time to prevent renewal.

How to Request a Refund: To request a refund, please contact our support team at contact@opticmate.net with your account details and the reason for your request. All refund requests are subject to review.

Exceptions: No refunds will be issued for services that have been terminated due to a violation of our Terms of Service. Custom implementation or data migration fees are non-refundable.